Shipping Policy
Digital Products (No Shipping Required)
Our digital video cards and downloadable greeting cards are delivered electronically.
Delivery Method
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Digital products are delivered via email or instant download (depending on where you purchase).
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You will receive access immediately after payment is confirmed.
No Shipping Fees
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Because these items are digital, no shipping or handling fees apply.
Access Issues
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If you do not receive your digital item within a few minutes of purchase, please check your spam or promotions folder.
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Still need help? Contact us at [your support email], and we’ll make it right.
Physical Paper Cards (Shipped Products)
Processing Time
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Orders are processed within 2–4 business days (excluding weekends and holidays).
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During peak seasons (holidays, special releases), processing times may be slightly longer.
Shipping Methods & Delivery Time
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Standard Shipping: 5–7 business days after shipment
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Expedited Shipping: Available at checkout (delivery times vary)
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Shipping times are estimates and may vary due to carrier delays or weather conditions.
Shipping Rates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Information
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Once your order ships, you’ll receive a tracking number via email so you can follow its journey.
Shipping Locations
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We currently ship within the United States.
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If you’re interested in international shipping, please contact us before placing your order.
Incorrect Address or Delivery Issues
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Please double-check your shipping address before completing your order.
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Wow! You Care is not responsible for delays or losses caused by incorrect or incomplete addresses.
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If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery, and we’ll work with you to resolve the issue.